Carly Garzella turns big goals into clear steps. She leads the operational side of Darkhorse, making sure every part of the agent journey runs smoothly. Carly makes fast growth feel seamless, guiding agents from launch to scale with precision.
With 15 years of experience in agency operations and agent onboarding, Carly has built a reputation for developing systems that perform under pressure. She’s also highly skilled in fostering strong carrier relationships and implementing strategies that keep operations running efficiently at scale.
Known for her sharp attention to detail and calm leadership style, Carly helps agents stay organized, focused, and fully equipped to grow their teams with confidence.
Carly is driven by outcomes, not noise. She keeps the engine moving and ensures agents never have to figure it out alone.